Chester Taxi and Airport Transfers: Losing personal items in taxis.

Friday 28 February 2014

Losing personal items in taxis.

Have you ever left wanted items in a taxi?

We've all done it, and chances are it will happen again. Our modern way of living often requires us to be in more than one place at once and when in a rush these things happen.

It is the most frustrating feeling to see the taxi you've just left, drive off and you realising you've left your wallet, mobile or worse which I'll get to.

So what should you do?

Call us on 01244 421024 as soon as you realise it's missing! The sooner we know the sooner we can check for it.

On receiving your call, we make a note of your details ‎and ask our driver to contact you to arrange a meeting point for delivery of your property,  this is done only for the cost of the journey.

Should we find property that hasn't been claimed they get taken to our nearest police station.  If you lost any items in one of our taxis but only realised a while after, check in at our local police station if we no longer have it.

Some items however are a bit more complicated.  I was mentioning a 'or worse' scenario earlier and now I'll explain.  
A customer of ours requested a taxi for two a while back.  For her and you guessed wrong, her small dog.
We reached the drop off point but unaware at the time, only our customer left the taxi. I continued on to our next booking with no idea I still had a passenger.  A well behaved and completely silent passenger.
If it wasn't for our customer phoning when they did I could have been miles away! Thankfully I got the dog back to it's owner, and still make our booking on time.

So next time you find yourself stuck in a situation like this please let us know asap!

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